Capabilities and Approaches

General Dynamics IT drives performance for Fortune 1000 companies, government agencies, and other leading organizations through a comprehensive set of custom learning solutions. With more than 50 years of practical experience, General Dynamics IT draws from expertise in performance consulting and analysis, instructional design, and learning technology, to provide organizations with solutions to address specific learning challenges.

Performance Consulting

Design and Development



Thought Leadership

Performance Consulting

Organizations turn to General Dynamics IT to drive informed learning solutions, including:

  • Curriculum Design to establish what learning programs need to be developed, which can be re-used, and which require modification

  • Rapid Design to streamline course design through a focused, collaborative approach that creates synergy, establishes consensus, and reduces cycle time

  • Job/Skills Task Analysis to understand and document what it takes to successfully perform a job

  • Competency Models to define models to guide curriculum development and performance measurement

Custom training solution provided more than
$15 million in savings for one telecommunications provider

  • Manage millions of dollars’
    worth of inventory

  • Secure management of classified,
    high-value items

  • Quickly expand warehouse and storage space to meet demand

Transportation and Delivery

General Dynamics IT securely transports and delivers materials wherever they are needed, when they are needed. From facilitating pre-shipment procedures to managing door-to-door delivery, we ensure timely distribution of resources to locations worldwide, including high-risk geographical areas.

  • Transport and deliver to domestic and overseas locations
  • Deliver wide range of shipments, from single items to 40 foot sea containers
  • Track asset delivery status throughout the supply chain
  • Provide rapid response to emergency and crisis events worldwide
  • Facilitate catalog and specialized order fulfillment

  • Ship millions of mission critical inventory every year

  • Transportation door-to-door
    item delivery to hundreds of
    overseas locations

  • Process thousands of orders from locations worldwide

Technology-Enabled Processes

We combine technical expertise and best-in-class tools with mission knowledge to continuously improve performance and optimize supply chain operations. By utilizing data analytics and warehouse management tools we provide end-to-end supply chain visibility from order to delivery, increasing efficiency, reducing costs and improving service levels.

  • Complete supply chain visibility
  • Customized automated logistics systems
  • Hardware sustainment services and data analytics

  • Enhance security technology for overseas and domestic facilities

  • Maintain strategic relationships with repair vendors

  • Identify cost savings and efficiencies

Delivering Mission Success

Organizations rely on responsive and secure supply chain and logistics capabilities to meet mission objectives. From delivering and installing technology to secure facilities, to repairing current systems, vehicles and equipment, we provide the expertise and materials to assist government missions worldwide.

  • Performance-Based Logistics
  • Facility Outfitting and Transition

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Design and Development

General Dynamics IT develops courses and learning content tailored to a client’s organization to ensure relevance and meet business needs. Capabilities include:

  • Blended Learning

  • eLearning/Mobile Learning

  • Traditional and Virtual Instructor-led Training

  • Business Simulations

  • Video/Animations

  • Performance Support Tools

A retail banking division implemented a visually appealing, interactive program with realistic customer service system simulations and reduced training time by 50%


To add value for our customers, General Dynamics IT provides a variety of complementary learning support services:

  • Facilitation and Train-the-Trainer Services help deliver classroom and virtual instructor-led training

  • Translation and globalization services seamlessly tailor learning programs to audiences anywhere around the world

  • Learning Management Systems integration and consulting services to help ensure organizations are getting the most out of their systems

Our implemented solution for a top-tier energy company included facilitation, resource scheduling and learning management functions to support razor-sharp program execution


We validate program impact by measuring learning effectiveness from reaction to Return On Investment. Our approach includes following the Kirkpatrick Levels of Evaluation methodology and the Phillips ROI Methodology.

To further support organizational objectives, General Dynamics IT provides:

  • Testing and certification programs

  • A full suite of talent assessments (pre-hire, employee development, management and leadership development and employee engagement)

A Fortune 50 bank reduced training time by 33%, increased daily core sales by 60% and significantly improved call quality, among other important learning improvements

Thought Leadership

Browse our library of position papers on contemporary learning topics.

"General Dynamics IT’s thought leadership in instructional design and learning technologies combined with their experience across a broad range of content domains and delivery modalities enables the company to deliver high value custom learning solutions to their diverse client base."

Ken Taylor
President, Training Industry, Inc.

Delivering Business Impact

Clients leverage our learning solutions to effectively launch new products, implement new systems, employ new business processes, rollout leadership initiatives, achieve compliance and improve sales, service, and productivity.

Implementing Key Upstream, Midstream, and Downstream Initiatives

General Dynamics IT helps oil, gas, and related energy companies effectively implement strategic upstream, midstream, and downstream initiatives. Our award-winning, custom-developed training solutions help ensure audiences gain and possess the knowledge and skills required to effectively put plans into action and realize operational goals.

The General Dynamics IT program helped create a highly engaging learning environment through the creation of audience-specific, team-based case study exercises.

Delivering Results for Wireless, Wireline, and Equipment Providers

General Dynamics IT has completed more than 500 custom learning projects in the telecommunications industry, supporting critical business initiatives for a range of wireless, wireline, broadband, and equipment providers with demonstrable return on investment. Our telecommunications clients have achieved improved customer response levels, performance support, effectiveness, accuracy, revenue generation, collections success, and efficiencies in the deployment and operation of complex equipment.

The client program reduced training costs for 300 representatives by an estimated $300,000 through the first four months.

Driving Meaningful Impact from Research to Full Commercialization

General Dynamics IT supports a diverse range of biotechnology, pharmaceutical, medical product, and government health organizations to help develop their workforces for success in today’s dynamic and fast-paced health sector. Our award-winning, custom-developed learning solutions span learning modalities and help organizations to implement and streamline commercialization strategies, better leverage scientific and technological advances, improve sales effectiveness, achieve compliance, and increase operational productivity.

The client estimated time savings of approximately $50 million per year.

Empowering Performance for Diversified Financial Services Companies

General Dynamics IT partners with diversified financial services companies to help ensure their workforces are poised to succeed. Our custom learning solutions help commercial banks, investment banks, insurers, brokerages, investment companies, savings and loan institutions, and credit unions meet the challenges of rapid technology innovations, business process transformation, evolving and complex compliance requirements, and essential improvement of customer experience and relationship development.

The General Dynamics IT solution enabled the bank to develop closer, more complete relationships with their customers, and ensured banker proficiency in a full range of the bank’s products.

About Us

Watch this short video to learn how our comprehensive learning solutions can help your organization improve performance.

FISMA Moderate Authorization and Accreditation
DoD Information Assurance Cerfification and Accreditation Process (DIACAP)
Health Insurance Portability and Accountability Act (HIPAA)
SAS 70/ SSAE 16 Type ||
Health Information Trust Alliance (HITRUST)



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